Troubleshooting

The section is for people who want to understand what exactly is happening your StayOnhire app when something with an existing Xero integration is not performing like it should.

1. Activity Logs

Xero Integration Logs

To view a log of actions happening between your StayOnHire and Xero account, open the Xero support page 'Activity Logs' from your Xero page:

This will display a log of actions happening between the users account and their Xero account:

2. Error Logs

Realtime Errors

For actions that occur in your application, a bottom sheet timeline of logs will appear with an error message, stating the problem.

The popup will appear automatically but can also be found by clicking opening your StayOnHire main menu and clicking 'Background Sync Logs'.