> For the complete documentation index, see [llms.txt](https://docs.stayonhire.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stayonhire.com/integrations/xero/troubleshooting.md).

# Troubleshooting

## 1. Activity Logs

### Xero Integration Logs

To view a log of actions happening between your StayOnHire and Xero account, open the Xero support page 'Activity Logs' from your Xero page:

<figure><img src="https://lh7-us.googleusercontent.com/g2Vi-PiZ9hTtG6ZCkMD9OukJoFhnp8QsZ-fE4PYTPSBs-Eqb5hQua25fJrKB64c9HJYGAUPUHhOphjMapAOy4wTqmcV5p1rf7m9DcVKgA4QNKYOsTV-svST_bsOlkzrB1HdgYdZNtcorL0MwOA1FTZE" alt=""><figcaption></figcaption></figure>

This will display a log of actions happening between the users account and their Xero account:

<figure><img src="https://lh7-us.googleusercontent.com/UqSauiCnDEb5tkuCKOHgJOknTpCeR69yf9vPT9yhVA4BmtQ2gqu47crOo4UySOUnGwzvEiEFRu3AGKmar1m6_20vM5CMaRSVyhMb_aT0C55Yv90DlaueM8nM1dVhXotyqlX72sySau_qkd59uSQZinA" alt=""><figcaption></figcaption></figure>

## 2. Error Logs

### Realtime Errors

For actions that occur in your application, a bottom sheet timeline of logs will appear with an error message, stating the problem.

The popup will appear automatically but can also be found by clicking opening your StayOnHire main menu and clicking 'Background Sync Logs'.


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